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FAQ

Vehicle Rental

Everything you need to know about renting a vehicle from CTS, including requirements, vehicle options, and usage guidelines.

To rent a vehicle, you will need:

  • A valid driver’s license

  • A valid form of identification (passport or national ID)

  • A refundable security deposit

  • Full payment of the rental fee prior to vehicle handover

Additional requirements may apply for self-drive or long-term rentals.

Payments, Deposits & Refunds

Information on rental payments, security deposits, refunds, cancellations, and how charges are handled.

Yes. A refundable security deposit is required for all rentals. The amount varies depending on the vehicle type and rental duration.

Add-Ons & Extras

Optional services and upgrades available to enhance your rental experience and convenience.

CTS offers the following optional add-ons:

  • Child / Booster Seats

  • WiFi Hotspot

  • Premium Fuel Plan

  • Vehicle Wash-Up

  • Fuel Top-Up Option

  • Roadside Assistance

Add-ons must be requested at the time of booking or before vehicle collection.

Other Services

Details on CTS’s chauffeur-driven transportation, corporate services, and group travel solutions.

Yes. CTS offers chauffeur-driven services for:

  • Corporate transportation

  • Airport transfers

  • Events and conferences

  • Long-term staff transportation

Usage & Responsibilities

Guidelines on how rental vehicles may be used, customer responsibilities, and what to do in case of issues.

Out-of-town or off-road travel must be approved in advance. Certain vehicles may have restrictions, and additional charges may apply.